Frequently Asked Questions
Everything you need to know about the product and billing.
Frequently Asked Questions
Everything you need to know about the product and billing.
Why did I receive a payment confirmation email from Assiny?
Why did a charge labeled PG*ASSINY appear on my credit card statement?
I can’t get in touch with the seller. What should I do?
I paid the boleto, but my purchase hasn’t been confirmed yet. What should I do?
My product hasn’t been delivered. What should I do?
I want to cancel, exchange, or return my order. What should I do?
How do I request a refund?
How long does it take for the refund to appear in my account?
Why did I receive a payment confirmation email from Assiny?
Why did a charge labeled PG*ASSINY appear on my credit card statement?
I can’t get in touch with the seller. What should I do?
I paid the boleto, but my purchase hasn’t been confirmed yet. What should I do?
My product hasn’t been delivered. What should I do?
I want to cancel, exchange, or return my order. What should I do?
How do I request a refund?
How long does it take for the refund to appear in my account?
Still need help?
Still need help?
Can’t find the answer you’re looking for? Please open a support ticket.
Can’t find the answer you’re looking for? Please open a support ticket.
Assiny © 2024. All rights reserved.
37.645.464/0001-65
Assiny © 2024. All rights reserved.
37.645.464/0001-65